I am so proud of the hard work that my team and I have made in regards to customer service. I have to say the biggest lesson that I have learned from my team is how to make sure thy customers are treated with open arms, professional services, quick responses to customer concerns, easier registration, and faster certification processing. I have also learned that it is okay to give a refund to a customer even though I wanted the sale to be final. I have big goals for this upcoming year and I am ready to go.
I highly recommend our services to anyone. Especially those customers who have busy schedules, but need to complete certification training.
For customers who have shared with us that Red Cross classes are much more expensive; there is a reason why our prices are the way they are!
I promise you that my team and I will have you leaving our classes feeling empowered to help someone in a life threatening condition, learning valuable information, and most of all prepared in the event of an emergency.